Privacy Policy Page

Privacy and Policy



  Welcome to the


  This privacy policy sets out the basis on which any personal data will be dealt with, including but not limited to payment details and other information that we collect from you or from other sources or that you provide to us (“information”) regarding your access to and use of and / or the noon mobile application (referred to collectively as the “Platform”), services and applications (referred to collectively as the “Services”).  We understand the importance you place on information, and we are committed to protecting and respecting your privacy.  Please read the following carefully to understand our practices regarding your information.  By using our services, you agree to handle your information in accordance with this Privacy Policy.


  References in this Privacy Policy to “us”, “our” or “our” (or similar) are references to Noon E Commerce, owned by Noon AD Holdings One Person Company LLC.  References to “user” or “you” (or similar) are references to you as an individual or legal entity, as the case may be.


  What information may we collect from you


  We may collect and process the following information about you:


  Information that you provide by filling out forms on our platform, including information provided at the time of registration to use our platform and other shared registrations (such as social media logins), subscribing to our services, posting materials or requesting more services;


  Information that you provide when entering a contest or promotion through our platform, or providing reviews, testimonials or comments on our platform;


  Information that you provide us with, or that we may collect from you, when you report a problem on our platform;


  Record correspondence if you contact us;


  General, aggregated, demographic and non-personal information;


  If you download or use our mobile application, we may be able to access details about your location and mobile device, including a unique identifier for your device;


  Details of the transactions that you make through our platform and about the execution of your requests;


  Details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet use (for example, using technology that stores information on your device or gains access to it, such as cookies  Link, tracking, pixels, web beacons, etc. (together, “cookies”));


  Your email address from a third party if you indicated your consent for that third party to share your information with us;  And the


  Any other information we consider necessary to enhance your experience on the Platform.


  How will we use your information


  We may use the information we hold about you in the following ways:


  To provide you with information, products or services that you request from us or that we feel may be of interest to you, where you have agreed to contact you for these purposes;


  To provide you with location-based services, such as advertising, search results, and other personal content;


  To carry out our obligations arising from any contracts entered into between you and another entity using our platform or between you and us;


  To improve our services and provide you with better and more personalized service;


  To ensure that content from our Platform is presented in the most effective way for you and the device you use to access our Platform;


  To inform you of changes to our services;


  For any other reason we deem necessary to enhance your experience on the Platform;


  To administer and administer our incentive programs and meet your incentive requests, and / or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.


  To whom we may disclose your information


  Information about our customers is an important part of our business.  We only share your information as described below and with companies that follow at least preventive practices such as those described in this privacy policy:


  Other works.  To provide our services to you, we may do business with our affiliates and / or unaffiliated service providers (for example, logistics companies used to deliver products to you, marketing companies, payment processors to process online transactions, etc.).  We may involve other companies in your transactions, which may store your information in a digital wallet to make your use of our services more efficient.


  You understand that it is important for these companies to have access to information relevant to the performance of their jobs.  We will ensure that these companies do not use your information for other purposes.  We may also receive information from this business (such as updated delivery and address information), which we may use (for example to correct our records and deliver the next purchase).  By using our platform, you hereby freely and in particular consent to the transfer, storage, use and disclosure of your information between our affiliates and / or non-affiliated service providers, wherever you are.  These companies must be contractually bound to respect the confidentiality of your information.


  Marketing and promotional offers.  We may also use your information to provide you with information about goods and services that may be of interest to you and enhance your Platform experience, service messages, new features, improvements, special offers and events that interest you.  We may communicate with you through various channels, including but not limited to emails, push notifications, web notifications, mail, phone, in-app messages, and news feed cards.


  We may allow third parties to use your information.  For example, we may provide information to advertisers to help them reach the type of audience they want to target and to enable us to comply with our obligations to our advertisers (for example, by showing their ads to the intended audience).


  In addition, you may be required to provide additional information to participate in some market research activities, including contests and promotions.  For example, if you win a competition, you may be required to provide additional personal data to prove your eligibility and provide you with a prize.  This information may be collected by us or our co-sponsors or sellers for promotion.  Note that you should review the privacy policies of these third parties to see how they can use any information they collect.


  Business transfers.  In the event we are acquired or substantially all of our assets, customer information will be one of the assets transferred.


  Protect our platform and others.  We release account and other information when we believe this release is appropriate to comply with law and law enforcement investigations and to protect the rights, property, or safety of our users or others.  This includes exchanging information with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.


  Note that our platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you have followed a link to any of these sites, please note that these sites have their own privacy policies and that we do not assume any responsibility or liability for these policies.  Please check these policies before submitting any personal data or other information to these websites.


  How we store your information


  The information that we collect from you may be transferred to and stored at a destination outside the Hong Kong.  It may also be processed by employees operating outside the Hong Kong working for us or for one of our suppliers.  These employees may be involved, among other things, in the execution of your order, processing your payment details, and providing support services.  We will store your information for as long as necessary to fulfill the purposes referred to in this Privacy Policy or as permitted or required by law.  Your information may be transferred, stored, processed and used by our affiliated companies and / or non-affiliated service providers in one or more countries outside of your country of origin.  Your payment details may be transferred to and stored with our affiliates in order to, among other things, process your payment details and provide you with support services.


  What security measures do we implement


  We maintain commercially reasonable technical, administrative, and material safeguards to ensure that your information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure or destruction of your information.  We may, for example, use encryption technology to secure your information during transmission to our platform in addition to external firewall and host firewall technology to prevent attacks at the network level.  Only employees, contractors and authorized agents who need to know your information regarding the performance of their services are permitted to access this information.


  It is important for you to protect yourself from unauthorized access to your password and to the devices used to access our services.  You are responsible for maintaining the confidentiality of your password.  For example, be sure to log off when you’re done using a shared device.


  Unfortunately, the transmission of information via the Internet is not completely secure.  Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our platform and any transmission is at your own risk.


  How can you access and amend your information?


  You can access a wide range of information about your account and your interactions with the platform for the purpose of viewing and updating your information in some cases.


  Examples of information that you can easily access on the platform include:


  Updated information on recent requests;


  Personally Identifiable Information (including name, email, password, communications, and personalized advertising preferences);


  Payment settings (including credit card information);  And the


  Email notification settings.


  You may opt out of receiving future marketing communications from us at any time by modifying your customer communications preferences, through the unsubscribe link in the email communication.  To market through your mobile application, you will need to adjust the notification settings in the general section of your mobile phone.


  Also, our system will place cookies when you log into our platform and this is to ensure that you have an enjoyable user experience and is able to use all aspects of the platform.  You can disable cookies by changing the settings in your browser.  If you disable cookies, this will affect how our platform works and you may not be able to access or use certain areas of our platform or full functionality.  For example, performance cookies collect information about how you use the site, for example, the pages you visit most often, which allows us to provide you with targeted and relevant options that enhance your experience on the site.


  We may retain a copy of your information for compliance reasons.  When updating information, we may keep a copy of the previous version for our records.


  What if we change our privacy policy?


  Our business is constantly changing, so our privacy policy may need to change as well.  We will post the current version of this privacy policy on the platform, and every such change will be effective upon posting on the platform or on the date specified by us as the “effective date”.


  We may send periodic email reminders of our notices and terms, but you should check our platform frequently for recent changes.


  It is your duty to regularly check the privacy policy.  Your continued use of the platform after any such change constitutes your acceptance of this Privacy Policy as amended.


  How can you contact us


  If you have any concerns about your information on the platform, please contact us at with a comprehensive description, and we will try to resolve it.